BLM Participant Report

This Participant Report presents insights from the findings of a qualitative research study conducted by BLM in partnership with Research in Insurance (Rii) at the end of 2019. The objective of the research was to identify the main challenges experienced by claims and underwriting departments within major insurance organisations, and to better understand where opportunities exist within key practice areas and from a wider context of a new developing insurance landscape. Pagelab designed and produced the report for Rii, which included copy editing, graph generation in Adobe Illustrator, page layout in Adobe InDesign, picture research and production of final PDFs for the web and print.